Vacancies
GENERAL SHOP ASSISTANT
JOB DESCRIPTION
The role of the part time general shop assistant is to ensure that all customer service expectations are met when it comes to either face to face/telephone or email interactions with customers as well as processing website orders.
EXPECTATIONS
- Accuracy and efficiency in trying to 'get as much done' as possible during each working day and ensuring all jobs are completed by the end of the shift
- Computer literate and good understanding of systems
- 'Can do' atttitude and doing anything to help colleagues and customers
- Showing initiative during quieter times by either re-stocking, pricing of new deliveries, asking what can be done, price checks on the system etc.
MAIN DUTIES WOULD INCLUDE:
- Answering of phone calls and all technical related queries in the shop/office and website
- Processing (picking/packing) website orders under strict dealines
- Dealing with general enquiries and taking/advising on telephone orders
- Giving helpful and friendly advice to all customers in our shop.
- Good knowledge of kilns, wheels and equipment to advise to customers needs
MINIMUM REQUIREMENTS:
- Good understanding of Ceramic processes but not a must
- Please send applications to admin@bathpotters.co.uk