"I can't believe how quickly you process orders"

I ordered the Aztec high fire meander and the next day it was in my workshop ready to tackle a batch of porcelain pots that had hairline cracks rendering them useless. Stef


"Wrapped In Recycled Packaging"

I just wanted to let you know how pleased I am with the service I received from Bath Potters, and say a big thank you! I made my order yesterday afternoon, and it had arrived with me in Manchester before 10am this morning. Incredible! Also, even better, it was wrapped in recycled packaging. Each of the items looks great quality and I can’t wait to start using them.

Please pass on my thanks to the team – you have a new loyal customer, and I will be sure to tell all my pottery friends about your website. Grace


"Very Reliable And Knowledgeable"

Very reliable and knowledgeable and extremely helpful. Very happy with their service. Jessie


"Easily Navigated Website"

Thank you Bath Potters! You have an easily navigated website then once i’ve Placed my order, I don’t know how you turn it around so quickly, perhaps it’s the cheerful sounding staff mentality? 5 stars. Susie


"Excellent Service"

I find the website very good and easy to to get around. Orders arrived quickly. I will definitely use again. John


"Always cheerful on the phone"

Bath Potters are terrific! Speedy deliveries. Quick response if one needs a question answered. Always cheerful on the telephone. Can't fault this company!


"Impressed by the quality of the packing"

Thank you so much for your excellent service as usual! I would not order from any other supplier - except in the very rare instance that there was something you did not stock - and I'm always particularly impressed by the quality of the packing. Everything always arrives in perfect condition, so important - never any mysterious powders or burst bags of clay!


"Staff are extremely friendly, helpful and knowledgable"

Compared to some other potters trade websites, which have just a basic bit of info about items, Bath Potters is fantastic because it actually has lots of information on the website about each item/material, and then if you need to ring up the staff for extra advice they are extremely friendly, helpful and knowledgable. I'm really glad I have started an account with Bath Potters for our school ( art technician - secondary school )


"Super helpful and knowledgeable"

I live in London and love ordering from Bath Potters. My orders always arrive quickly! When I've phoned to speak to staff I've found them to be super helpful and knowledgeable! My favourite pottery suppliers!!! Karin


"I have been very impressed"

I am relatively new to Bath Potters but I have been very impressed with the range of goods available, the quality and the prompt receipt of my orders. Excellent service.


"I live in Ireland and was so pleased to receive the package within a few days"

Thank you for delivering the products I ordered so promptly. I live in Ireland and I was so pleased to receive the package within a few days. Also, although I only ordered a few inexpensive things (including a starter tool kit), I am relieved that they are of good quality. Thank you! Maggie


"Deliveries always arrive very quick"

Just to say big thanks for the delivery of clay I ordered recently. I’m not on facebook or twitter or any of that nonsense. But I just wanted to say thanks. I’ve never had any bother ordering from you and deliveries always arrive very quick. Thanks. Brian


"Delivery arrived in just under 24 hours"

I was amazed that my delivery arrived in just under 24 hours from placing my order. Fantastic service and many thanks. Philippa


"Your attentiveness is refreshing and so very greatly appreciated"

Thank you for the kindness of your reply and for the follow up and update. A courtesy so lacking in other retail companies today. Your attentiveness is refreshing and so very greatly appreciated. Thank you again for all your time, energy and efforts. I look forward to discovering the Iris Lustre when it should become available. Fred


"I can’t thank you enough for sending them this quickly"

I ordered some vital pieces to complete my kiln on the 16th and received them today on the 18th, I can’t thank you enough for sending them this quickly. It means I can have a fun Christmas potting in France. Brilliant! Megan


"Thank you for giving my students fabulous service when they called"

Dear Bath Potters, this is not an enquiry, more a thank you. I run the short courses in Ceramics at Grays School of Art in Aberdeen and have had several students buy their own materials from you and call for advice etc. I felt that \I needed to contact you regarding a few things. Firstly, I would like to congratulate you on an amazing website – its prefect – there’s nothing worse than not having the correct image or info explained on a product, and everything is so fantastically explained and photographed. Secondly, thank you for being the only website that honestly charges realistic amounts for delivering the Scotland, I know we are far any but some companies assume that north of Glasgow means Orkney! Thirdly, thank you for giving my students fabulous service when they called, I have had experiences where companies have sold my students unsuitable and overly complicated materials and glazes for their purposes. I will be pointing all my students and fellow ceramicists who have not already heard of you to your website in the future – no other pottery supplier comes close to the level of information on your site for both experience and beginner ceramicists. And of course, I will still be using you myself! Best Regards. Morag


"All of your staff are so helpful and really informative"

Hello, I just wanted to say a long overdue Thankyou!! I’ve ordered from you a few times while at college but since July (and finishing college and getting ready to jump into the world of self-employment) I have called you for advice on products and placed a couple of orders with you. I can quite honestly say that in 2 phone calls to you, I have learnt more about firing porcelain and glazes than in 2 years at college! All of your staff are so helpful and really informative, my orders are dealt with efficiently and delivery is incredibly quick. Keep up the good work, and thankyou to you all. Stephanie


"I just wanted to say what wonderful service you provided on this order"

Dear Bath Potters, I just wanted to say what wonderful service you provided on this order. You spoke to my husband on Friday afternoon and the whole lot landed on my doorstep on Saturday morning. Couldn’t have been better. Thank you so much. Jane


"That must be the fastest response that I have ever had"

I can only say what a brilliant service. I registered and placed an order after 2.30pm and less that two hours later received an email saying that not only had my order been processed but that it had also been dispatched. That must be the fastest response that I have ever had from placing an order online. Well done and thank you. Val


"I placed the order below to you at 8.00pm on Wednesday, you dispatched it on Thursday and it arrived on Friday!"

Hello Bath Potters, I placed the order below to you at 8.00pm on Wednesday, you dispatched it on Thursday and it arrived on Friday! What excellent service. It is always a pleasure to wander round your excellent shop when I am passing through on my way to my mothers near Taunton. Your internet service is also a pleasure….Well done and Thank you! Anton


"Everything about the order, from my initial enquiry to the quality of the goods, packing and delivery was just superb"

Hi There, I just wanted to say thankyou for the excellent service you provided with my order. Everything about the order, from my initial enquiry to the quality of the goods, packing and delivery was just superb. Many thanks. I will definitely be ordering from you again in the future. Brian


"I think I will be ordering all my supplies from you in the future"

Just a quick email to say how impressed I was by the speed of your delivery. I phoned yesterday and spoke to a very nice lady who took my order for kiln props and the postman delivered them at 9.30 this morning – how good is that!!! I had ordered them from another supplier at the beginning of December and they are still waiting for stock to come in. So I think I will be ordering all my supplies from you in the future. Well done and thank you. Jan


"When I need advice your staff are knowledgeable and helpful and delivery is very quick"

Hello Bath Potters, just to let you know you are my preferred suppliers because you carry a huge range of products, things are easy to find on your website, when I need advice your staff are knowledgeable and helpful and delivery is very quick. Kind regards. Maria


"Can I just say a huge thank you for such an amazing prompt delivery"

Can I just say a huge thank you for such an amazing prompt delivery. My order was delivered to work at just before 9am this morning. Really impressive service. Thank you. Clara


"Thank you very much for such prompt service"

Thank you very much for such prompt service with my recent order. The goods arrived the next day and were of a high quality. I was very impressed with the service! Lesley




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