TERMS AND CONDITIONS

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·        TERMS AND CONDITIONS

·        DESCRIPTIONS AND SPECIFICATIONS

·        We recommend that all materials and articles are tested before use. All descriptions and specifications given in any written or visual form or verbally are for the purpose of general guidance and no guarantee of any kind is to be implied by such information

·        KILNS

·        Manufacturers’ conditions apply in full.

·        KILN ELEMENTS.

·        We regret that no guarantee can be given on elements.

·        DELIVERY

·        Delivery and supply dates are given in good faith but such dates shall not be binding and the sellers will be under no liability for any loss or damage of whatever nature caused by any delay.

·        CARRIAGE

·        All goods are supplied ex-works Radstock. A guide to carriage charges is shown in the price list for goods to be delivered to the consignees premises. Off-loading and moving into position shall be the purchasers responsibility.If asked our driver will be happy to assist but Bath Potters will not be liable for any damage caused

·        Please note: Post, carriage and packaging prices may be subject to price increases

·        RETURNS

·        Inspect all deliveries before driver leaves. If damage is found, please note it on the invoice/delivery note and make sure the driver acknowledges damage in writing. Contact Bath Potters right away.

·        If a return is necessitated as a result of a Bath Potters error, we will replace free of charge or give a full refund. We do not accept returns on items that have been custom ordered just for you. Nor do we accept returns on items that have been used and are not in re-saleable  condition. A return must be requested within 14 days of receipt.

·        DAMAGES AND SHORTAGES

·        All damage or shortage claims must be made within 14 days of delivery.

·        We take great care in packing goods, unfortunately we cannot accept responsibility for any liquids which are sent out by post or carrier, these are sent out at the customers own risk.

·        PRICES

·        All prices are subject to fluctuations without notice and orders will be invoiced at prices ruling at date of dispatch. Quotations will be firm for 28 days from the date given unless otherwise  stated. Prices are ex-works with VAT and carriage extra.

·        TERMS OF PAYMENT

·        Credit accounts wil be opened automatically for Education Authorities and similar bodies. Accounts are available to customers upon completion of an Account Application and Contract. Please phone for details. All credit accounts are to be paid within 30 days of invoice date.

·        OVERDUE ACCOUNTS

·        We reserve the right to suspend your account if it is not settled within the specified period, and to charge interest at the rate of 1.5% per month or part of month from due date, and to charge an Administration Fee on accounts at 90 days from invoice date. All goods remain the property of Bath Potters’ Supplies until paid for in full but risk in the goods and all liability to third parties shall pass to the buyer on receipt of goods.

·        LIABILITY

·        We will exchange any goods found to be unsatisfactory but our liability is limited to the cost of testing and exchange. The buyer must sample test before bulk use and no allowance can be made for materials after 28 days from the time of dispatch. Goods will otherwise only be exchanged at the sellers discretion. We accept no liability for death, injury, loss, damage or expense of any kind arising out of or in connection with any materials, goods or services supplied by us. The buyer shall indemnify the seller against any claim in respect of the goods by any third party.