Terms & Conditions
Descriptions & Specifications
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill)
We recommend that all materials and articles are tested before use. All descriptions and specifications given in any written or visual form or verbally are for the purpose of general guidance and no guarantee of any kind is to be implied by such information
Manufacturers’ conditions apply in full.
We regret that no guarantee can be given on elements.
Delivery and supply dates are given in good faith but such dates shall not be binding and the sellers will be under no liability for any loss or damage of whatever nature caused by any delay.
All goods are supplied ex-works Radstock. A guide to carriage charges is shown in the price list for goods to be delivered to the consignees premises. Off-loading and moving into position shall be the purchasers responsibility.If asked our driver will be happy to assist but Bath Potters will not be liable for any damage caused
Please note: Post, carriage and packaging prices may be subject to price increases
Inspect all deliveries before driver leaves. If damage is found, please note it on the invoice/delivery note and make sure the driver acknowledges damage in writing. Contact Bath Potters right away.
If a return is necessitated as a result of a Bath Potters error, we will replace free of charge or give a full refund. We do not accept returns on items that have been custom ordered just for you. Nor do we accept returns on items that have been used and are not in re-saleable condition. A return must be requested within 14 days of receipt.
Damages & Shortages
All damage or shortage claims must be made within 14 days of delivery.
We take great care in packing goods, unfortunately we cannot accept responsibility for any liquids which are sent out by post or carrier, these are sent out at the customers own risk.
All prices are subject to fluctuations without notice so please treat our website as a guide only. Orders will be invoiced at prices ruling at date of dispatch. Quotations will be firm for 28 days from the date given unless otherwise stated. Prices are ex-works with VAT and carriage extra.
Terms of Payment
Credit accounts wil be opened automatically for Education Authorities and similar bodies. Accounts are available to customers upon completion of an Account Application and Contract. Please phone for details. All credit accounts are to be paid within 30 days of invoice date.
We reserve the right to suspend your account if it is not settled within the specified period, and to charge interest at the rate of 1.5% per month or part of month from due date, and to charge an Administration Fee on accounts at 90 days from invoice date. All goods remain the property of Bath Potters’ Supplies until paid for in full but risk in the goods and all liability to third parties shall pass to the buyer on receipt of goods.
We will exchange any goods found to be unsatisfactory but our liability is limited to the cost of testing and exchange. The buyer must sample test before bulk use and no allowance can be made for materials after 28 days from the time of dispatch. Goods will otherwise only be exchanged at the sellers discretion. We accept no liability for death, injury, loss, damage or expense of any kind arising out of or in connection with any materials, goods or services supplied by us. The buyer shall indemnify the seller against any claim in respect of the goods by any third party.
The information on this page is for guidance only and we recommend that you take independent professional advice before making any commercial decisions based upon it. Sitemakers Ltd cannot be held liable for any loss incurred as a result of using this information.
Here we have provided an example of what you could include in your main terms and conditions.
These terms and conditions will apply to all transactions placed online or by * with [Business Name]. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.
By using this site you are agreeing to these terms and conditions.
We are pleased to accept orders by any of the following methods. Online transaction via secure server or by *. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch, Maestro and Solo *. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.
Repeat the key points as per your delivery terms and conditions.
Returns and exchanges
Repeat the key points as per your returns and exchanges conditions.
Products, prices and content
Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.
All prices are shown in pound sterling (£) * and are inclusive of UK VAT * at the current rate unless clearly stated.
Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.
Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.
We reserve the right to alter our prices and specifications without notice.
Ownership of goods
All items supplied to the customer remain the property of [Business Name] until final payment of all sums owing in respect of those goods has been received in full by us.
Comments and complaints
If you wish to comment or complain about any aspect of your dealings with us please write to [Business Name, Full Postal Address, Telephone number and email address] we will reply within five working days of receipt.
You will be collecting personal information about customers so a simple statement underlining you policies will aid confidence with your consumers. If you intend to use newsletters or any after sell promotions then some more detail can be added.
This policy could read:
We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, joining our e-mail newsletter or entering a prize draw or competition.
The type of information that we will collect will include - Your title and name, known address, contact telephone numbers, e-mail address, order and payment details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners.
We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. We may also use your information to contact you for market research purposes by email, phone or mail. You can opt out of this at any time, either by writing or emailing us.
Individuals registering their details or subscribing to the newsletter online may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.
We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.
You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely effect the performance of our website.
Links to other websites
Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.
We would like you to be confident about ordering online, we use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.
The contents of this site and other publications from [Business Name] are owned or licensed to [Business Name] or are used with permission by the owner, Reproduction strictly by permission only.
The asterisk (*) denotes various options that are relevant to your business and Liquidshop configuration.